We had 4 full flights at Palm Garden Golf Club today. The course was in great shape, although the greens a little sandy , and the weather was wonderful ……. however our day was marrred by extremely poor F&B service at the club.
I was looking forward to a pleasant day at Palm Garden Golf Club and made an early start to have my breakfast at the club. It was then that things started to go wrong ….. after ordering my usual roti canai with teh tarik …. a further 15 minutes later the waitress came out to tell me and my friend who had also ordered the roti that there was no more roti. This was after serving one portion previously to another colleague who had arrived slightly earlier. Now if I had ordered Eggs Benedict on a bed of poached spinach I might have understood but this is Malaysia. How can you you only have enough raw materials to serve one serving of roti canai first thing in a restaurant.
Another colleague arrived and ordered coffee …. only to be told there was no milk!! Well it is only a very basic kitchen ingredient …… something far wrong with the F&B department if they cannot maintain stock of such a basic item.
Moving out to our tee time we had to wait for scorecards to arrive at the 1st tee …… the starter who was in charge of this eventually sauntered up with the cards …. very annoying.
Out on the course at the drinks hut we found that drinks were very limited … no 100 Plus available …… wonder why?
After the game we had lunch at the club. Service was pretty poor with the waiters being fairly clueless as to who ordered what. One of our group ordered mixed satay ….. then was told there was no beef … only chicken. Then after the first round of drinks they had run out of Carslberg beer in the bottle!! Again why is stock control such an issue. We resorted to a few jugs of Carslberg draft and by this time the Assistant General Manager had turned up and after hearing all our gripes about the shockingly poor F&B he kindly donated 3 jugs of beer to our tables. This was a kind gesture but doesn’t get away from the fact that the F&B department and their stock control at the golf club needs to be reviewed as the service and availabiliy of food and drinks is not acceptable.
It is a shame that a golf club of this stature is let down by such basic support facilities in their F&B department as well as other on course organisation such as having score cards readily available and a good choice of drinks and snacks at the halfway huts.
Scores were good today showing the good condition of the course. Winner of the May Monthly Medal with an excellent score of 98 for 40 points was Andrew Robinson.
Runner up was Geoff McLaws with a 76 (best gross) for 39 points. Full scores below ……
Geoff McLaws – ShotTracer at Hole No 17